CAI membership provides confidence to both government and the public in the ability and quality of CAI installing members. With the majority of domestic CAI members now having this status, the consumer now has a choice of a recommended company to use. It should be understood that all our members comply with our Codes of Practice, which define both the technical, commercial and safety practices.
Readers of this can be assured that our team of permanently employed assessors inspect our members for QA procedures, quality of installations, conformity to our Codes of Practice, plus quality of tools, meters, identity cards and safety equipment. We also check for satisfied customers, valid insurance and training.
We even guarantee* the work of our members, which demonstrates just how confident we are in them (*Note: Guarantee is applicable to domestic installations only up to a maximum value of £500). For CAI members, we also ensure that at least one engineer per van holds a valid Working at Heights certificate and has a current clear criminal records check.
The CAI has its fair share of companies claiming to be a member of the CAI, when in fact they are not. These we see as only having one aim and that is to fraudulently dupe the public into using the services that they offer by implying that they are a member and have the backing of an Internationally Recognised Trade Body.
The CAI Logo is a Registered ® Trade Mark and anybody found using the Mark without permission is committing a criminal act. Unlike the CAI membership, we cannot guarantee that these companies are competent in the work that they do; their standard of workmanship; or have adequate Public and Employers Liability Insurance, if any.